PTCL Introduce SMS Complaint Service

By | Sep 30, 2015

PTCL Company is now offering service for user convenient to complaint registration through SMS from their cell phones from all over the Country with the following objectives.

  • Provide a swift complaint registration channel to our Landline and Broadband customers
  • Elimination of customer wait time at our call centers for complaint registration

4 easy steps for SMS complaint:

  • Go to write message
  • Step 1 type : CMP
  • Step 2 type : Area code and landline number
  • Step 3 type : Product code
  • (For Landline: LL – For Broadband: BB)
  • Step 4 : Send to 05 1218 1218
  • Step 5 : Receive complaint registration number
  • e.g., type : CMP 042 3586 XXXX BB Or
  • Just type “HELP” and send to 05 1218 1218
Category: How To Tips

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